Delete your account and data
Last updated: 30 July 2026 · Applies to T2G CRM (crm.t2gcrm.in) and the TTG CRM PRO Android app, both published by Tech To Grow.
You can ask us to delete your account and the data associated with it at any time. This page explains how to request it, what gets deleted, what we have to keep, and how long it takes.
How to request deletion
Email us from the email address you use to sign in — that is how we confirm the request is really yours.
Or write to salesinfo@techtogrow.in with the subject “Delete my T2G CRM account” and include your registered email, business name and registered phone number.
You may also call +91 98403 20932, but we will still confirm the request by email before deleting anything.
Which kind of account do you have?
T2G CRM has two kinds of users, and deletion works differently for each.
| You are… | What deletion means |
|---|---|
| A business owner — you signed up and your business's workspace belongs to you | Your whole workspace is deleted: your login, your business profile, and every record in it (leads, customers, quotations, invoices, products, tasks, call logs, attendance), plus the accounts of the team members you created. This cannot be undone. |
| A team member — your employer created your login | Your login, your call logs, your attendance records and your personal details are deleted. The business records you worked on (leads, customers, invoices) belong to your employer's business and stay in their workspace — we cannot delete their business records on your instruction. Ask your employer if you want those removed too. |
What is deleted
- Your login credentials and profile (name, email, phone).
- All call log data synced from the mobile app — phone numbers, contact names, call type, time and duration.
- Attendance records, including any location captured at check-in.
- Your device's sync record, so the app stops uploading anything.
- For business owners: every business record in the workspace, and the workspace itself.
Deletion is permanent — records are removed from our database, not hidden or flagged. Encrypted backups are purged on a rolling cycle within 30 days of the deletion.
What we may keep, and why
- Tax and accounting records. Where Indian law requires us to retain billing and invoice records for our own accounts, we keep the minimum required for the statutory period and use it for nothing else.
- Records needed for a legal claim or a fraud/abuse investigation, for as long as that is necessary.
- Suppression record. We keep a minimal note that your address requested deletion, so we do not re-create the account by mistake.
How long it takes
- We acknowledge your request within 2 working days.
- We verify it is really you — normally by replying to your registered email.
- We delete the data within 30 days of verification, and confirm by email once it is done.
- Backups containing the data are purged within a further 30 days.
Just want to stop call log collection?
You do not have to delete your account. Open your device's Settings → Apps → TTG CRM PRO → Permissions and turn off Phone / Call logs. Uploading stops immediately, and the rest of the app keeps working. To also remove call logs already uploaded, email us using the button above and say you want your call log data deleted — we can do that without touching the rest of your account.
Uninstalling the app is not enough
Removing TTG CRM PRO from your phone stops any further data leaving the device, but it does not delete data already stored in the CRM. Use the request above for that.
Related
See our Privacy Policy for what we collect and why.
Contact
Tech To Grow
Email: salesinfo@techtogrow.in
Phone: +91 98403 20932